Gig workers, such as those working for Uber or Ola, are considered "transport-based workers" who use app-based platforms to connect with customers.
The company, referred to as the "aggregator," takes a commission from the drivers for facilitating the connection with customers.
The app, powered by algorithms, manages various aspects, including fixing the routes, regulating rides, handling tax payments, and generating profits for the company.
The company maintains control over the workers' digital identity ("ID"). If the workers do not comply with the company's conditions, their ID can be blocked, resulting in a temporary digital punishment or dismissal.
Companies classify these workers as "partners" rather than employees, thereby avoiding employer responsibilities such as providing fair wages, working conditions, or social security benefits.
Globally, companies resist taking responsibility for workers' dignity and fair working conditions, leaving gig workers at the mercy of employer decisions.
Unions have limited power to negotiate on behalf of gig workers.
Significance of the Rajasthan law as a breakthrough in protecting gig workers' rights.
Workers, unions, civil society, and citizen groups demanded social security rights through a board established by a gig workers welfare law.
Gig workers require social security benefits, which are essential for their well-being, especially during times of crisis such as illness, old age, or the need for leave.
Gig workers are compelled to work long hours throughout the week, and they often bear the burden of domestic or social crises without support from the companies.
The passage criticizes the lack of support from the neoliberal state to address the concerns and rights of gig workers.
The Rajasthan law draws inspiration from past workers' struggles, and the demands made by the workers and their supporters compelled aggregators to consider social security rights for gig workers.
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